Cookie Policy

This Cookie Policy explains how Tweyelight Digital (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit our website and use our services.

1. Introduction & What Are Cookies

1. INTRODUCTION

1.1 We are committed to ensuring that your experience on our website is secure and personalised. In this policy, we explain how we use cookies to enhance your experience.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms described herein.

2. WHAT ARE COOKIES?

2.1 Cookies are small text files placed on your device by a web server. They help websites function efficiently and enable us to provide a better user experience.
2.2 Cookies can be “persistent” (stored until their expiry date or until you delete them) or “session” cookies (which expire when you close your browser).
2.3 Although cookies do not typically contain personal information, they may be linked to personal data we hold.

2. How We Use Cookies

3. HOW WE USE COOKIES

3.1 We use cookies to collect information about your interactions with our website and services, such as pages visited, time spent on the site, and navigation paths.
3.2 This data is used to enhance the performance of our website, improve our services, and deliver a more tailored experience to you.
3.3 The legal basis for this processing is our legitimate interest in monitoring and improving our website and services.

3. Cookie Categories & Purposes

4. ESSENTIAL COOKIES

4.1 These cookies are required for the basic functioning of our website. They enable core features such as security, network management, and accessibility.
4.2 Without these cookies, our website may not function correctly.

5. PERFORMANCE & ANALYTICS COOKIES

5.1 We use these cookies to collect data on how visitors use our website, including information on page views, navigation, and any errors encountered.
5.2 This information helps us optimise and improve the performance of our website.

6. FUNCTIONALITY COOKIES

6.1 Functionality cookies allow our website to remember choices you make (such as language or region) and provide enhanced, personalised features.
6.2 These cookies help improve your overall experience by ensuring that your preferences are saved.

7. ADVERTISING & TARGETING COOKIES

7.1 We may use these cookies to deliver advertisements that are more relevant to your interests.
7.2 These cookies help us measure the effectiveness of our advertising campaigns and, in some cases, may be set by third-party advertising networks.
7.3 The legal basis for these cookies is based on your consent.

4. Third-Party Cookies & Data Sharing

8. THIRD-PARTY COOKIES

8.1 In addition to our own cookies, we may also use third-party cookies for analytics, marketing, and advertising purposes.
8.2 For example, we use services such as Google Analytics, HubSpot, and Drift. Please review their respective privacy policies for further details:
 (a) Google Analytics Privacy Policy
 (b) HubSpot Privacy Policy
 (c) Drift Privacy Policy

8.3 These third-party cookies are subject to their own terms and are used solely for the purposes described above.

5. Managing Cookies

9. MANAGING COOKIES

9.1 Most browsers allow you to control or delete cookies through their settings.
9.2 To learn how to manage your cookie preferences, please refer to your browser's help section or the following links:
 (a) Chrome
 (b) Firefox
 (c) Opera
 (d) Internet Explorer
 (e) Safari
 (f) Microsoft Edge

9.3 Please note that disabling cookies may affect the functionality and performance of our website.

6. Our Details & Amendments

10. OUR CONTACT DETAILS

10.1 This website is owned and operated by Tweyelight Digital.
10.2 We are registered in England and Wales under company number 16258732. Our registered office is located at Blue Blue Tower 03 Blue, Broadway, Salford, M50 2ST.
10.3 You can contact us by post at the above address, via our website’s contact form, by telephone (the number is published on our website), or by email at hello@tweyelightdigital.com.

11. AMENDMENTS

11.1 We may update this Cookie Policy from time to time by publishing a new version on our website.
11.2 Please check this page periodically to ensure you are aware of any changes. Your continued use of our website after such updates constitutes your acceptance of the new policy.